![]() Furthermore, all sent and deleted items will appear in the respective folders of the main account. However, when sending mail from the shared mailbox, Outlook will always default to the main account. Open a Shared Mailbox using Open & Export-This option will allow you to view the shared mailbox.In Outlook, there are two ways to manually open a shared mailbox: If the shared mailbox still does not appear, you will have to manually open the shared mailbox. In this case, close Outlook and re-open it after a few minutes. However, it may take Outlook a few minutes to open the mailbox. ![]() Normally, a shared mailbox will appear in the navigation panel once access is delegated. Shared mailboxes can be opened and used in Outlook. A shared mailbox allows for a group of people to send an email under an individual alias.
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